Distance contract

The seller of the goods offered in this online store is SIA ''LA MIA MODA'', reg. no. 40203511677 on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement: The Seller undertakes to sell and deliver goods to the Buyer, in accordance with the Buyer's order.

Order price and payment procedure

•   The prices of the services are indicated together with the value added tax in the amount specified in the regulatory acts. By confirming the Order, the Customer agrees to pay the price of the service as indicated at the time of placing the Order;
•    The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the product by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

Delivery arrangements

Right of withdrawal

You have the right to refuse the product within 14 days. The right of withdrawal expires 14 days after receiving the product.

Important! The right of withdrawal has been exercised if the "notice of withdrawal" has been sent or submitted within the deadline for exercising the right of withdrawal. The Seller sends the cancellation letter form to the Buyer by e-mail. To agree on the return of the product, please contact us electronically by sending an e-mail to [email protected] with a free-form application for the return of the product, indicating the order number, date and the specific product you want to return. The buyer bears the cost of returning the goods.

The buyer can exercise the right of withdrawal subject to the following conditions:

• the returned item(s) must be in the original packaging;
• the product must not be damaged;
• the product has not been used, has not lost its commercial appearance (preserved labels attached to clothing, safety film, etc.) (this does not apply to a product already damaged during delivery, for which the Buyer has indicated objections when confirming the receipt of the product);
• the item to be returned must be in the same condition as it was at the time of receipt;
• The seller has the right to refuse to accept the product back if the deadlines for returning the product were not met;
• The product has been subject to repair;
• We do not accept returns of socks, tights, swimwear and laundry due to hygiene reasons!

Refund policy

• In the event of refusal, SIA "LA MIA MODA" will refund all payments received without undue delay and in any case no later than 14 days from the day when SIA "LA MIA MODA" is informed of your clear, clear decision to refuse, containing messages that identify you and the contract from the contract with SIA "LA MIA MODA". Refunds will be made to the bank account specified on the withdrawal form. In any case, you will not be charged any fee in connection with such refund.

Claim submission procedure

• The customer can submit a written claim for inadequate service by applying to SIA "LA MIA MODA".
• SIA "LA MIA MODA" provides an answer to the written claim submitted by the Client regarding inadequate service within 30 (thirty) days from the moment of receiving the claim, unless additional clarification of the circumstances is required in the relevant matter.